Contact
Start with the inbox that can actually help.
Product, billing, privacy, and legal requests follow separate routes so sensitive information reaches the right place without being forwarded through a general mailbox.
Product and account help
Installation, activation, account access, license state, and general product questions.
support@popcornsecurity.com
Billing and refunds
Charges, renewal dates, cancellation records, invoices, and refund requests.
billing@popcornsecurity.com
Privacy
Personal-data questions, rights requests, deletion, correction, and consent.
privacy@popcornsecurity.com
Legal notices
Formal legal correspondence, policy questions, intellectual property, and authority requests.
legal@popcornsecurity.com
Help us find the answer
Include enough context, but not a secret.
Useful
The email on the account, order reference, product name, operating system, and the exact error message.
Never send
Passwords, full payment-card numbers, backup encryption keys, recovery phrases, or a screenshot exposing them.
For privacy rights
Write from the account email where possible. We may need a proportionate identity check before releasing or deleting data.
Not sure where it belongs?
Start with hello@popcornsecurity.com. We will route ordinary requests internally without asking you to repeat the whole story.